Shipping and Returns
We usually ship within 6 days from the date of order. For queries, email us at wearaarawat@gmail.com. We ship across India
INTERNATIONAL SHIPPING
We do not ship internationally at the moment. Please write to us at wearaarawat@gmail.com if you are from outside India and would like to buy our products.
RETURN POLICY
Custom clothing doesn’t always mean you’re guaranteed a perfect fit on the first try. Sometimes, it takes actually making a garment and wearing it to see how it really fits. Once you get all the tiny details perfected, you’re set up for a perfect fit. Luckily for you, we’re committed to helping you find the perfect fit. If you don’t like the fit of your custom clothing, we’ll provide you with one complimentary remake or alteration subject to the below conditions.
- Any request for an alteration or remake must be initiated within 90 days from date of delivery.
- You are entitled to one complimentary remake or alteration per item purchased.
- Receiving a complimentary remake on any piece of clothing does not disqualify you from a full refund. You’ll just need to return the garment to us to receive a refund.
- Exchanges and remakes are all subject to stock and fabric availability.
- All size and fit related alterations will first be examined by our experts to evaluate if the garment can be altered to your desired measurements. If not, it will qualify for a remake.
RETURN AND EXCHANGE POLICY
- No return is available at the moment
- Exchange within 2 days of delivery only, the product should be unused, unwashed and with proper labels and packaging
HOW TO RAISE A RETURN REQUEST
- To request a remake or alteration, please email us at wearaarawat@gmail.com. Please mention the order number, the item that you would like to return and any other details that could help us to process the return..
- Someone from our team will contact you to understand your issue.
- Once your request has been confirmed, please pack the garment in its original packaging and we will have someone pick the order up from your location.
ORDER CANCELLATION POLICY
You can cancel your order
- During the confirmation call, which you will receive after you place an order with us.
- Via call or email within 1 day of placing an order with us.